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Our Triple Guarantee

BrandHK Moneyback Guarantee!

BrandHK stands by the quality of all items offered on the website.

  • In the unlikely event that you are not completely satisfied with your order, we guarantee to respond to any quality problems within 2 working days
  • We guarantee that if a product is defective we will replace it or, if this is not possible, we will refund your money
  • We guarantee all our USB chips for one year from the date of purchase

Please Note: This guarantee is applicable to garment orders only if they have been washed in accordance with our washing instructions. For items not shown on our website (special orders) our guarantee is to match the pre-production sample. Unless we specifically agree to match a Pantone colour exactly our guarantee extends to making a reasonable match only. Customers should inspect deliveries on arrival. Any problems should be notified to us immediately.

BrandHK On-Time Guarantee!

We know that you need your promotional gifts on time for your event or promotion. We guarantee to have your goods ready on the promised date or we will discount 10% from your order value.

Please Note: Our Sales Order with you will specify the date agreed. Any changes to this date must be agreed in writing between you and us. Changes to any order after we have started work will alter the promised delivery date. Extreme weather conditions, customs delays, or other Force Majeure circumstances may change the promised delivery date.

For orders delivered by courier we will guarantee the dispatch date as above. Whilst we cannot be responsible for delays in transit, we deliver all courier orders using our trusted global logistics partners so you can be assured your order is the best hands.

BrandHK Ethical Guarantee!

We are committed to sourcing only from factories that meet a minimum set of ethical standards. We define these standards as follows:

  • The factory will not employ children in any part of the manufacturing process.
  • The factory will not employ forced labour (e.g. convicts) in any part of the manufacturing process.
  • The factory will have good working conditions for employees: acceptable standards of cleanliness, hygiene and lighting.

Market Insights

Battle of the Drinkware: CALYPSO vs S`WELL
Battle of the Drinkware: CALYPSO vs S`WELL

Flasks and travel mugs are really helping brands promote to customers. But which drinkware supplier is best for your brand?...

CLICK HERE »
The Dragon Boat Festival Returns to Hong Kong! 6 Tips to Make a Big Splash!
The Dragon Boat Festival Returns to Hong Kong! 6 Tips to Make a Big Splash!

With the right merch products and a solid branding strategy, you can make a lasting impression during the festival and beyond....

CLICK HERE »
RUGBY SEVENS SPECIAL: 5 Key Tips to Maximise Your Marketing During Sporting Events
RUGBY SEVENS SPECIAL: 5 Key Tips to Maximise Your Marketing During Sporting Events

Sports sponsorships are a great way for brands to gain exposure and recognition. We look at the opportunities for promoting your brand during the Rugby Sevens, whether you are an official sponsor or n...

CLICK HERE »
10 Gift Ideas to Promote Your Brand to Tech Professionals in 2023
10 Gift Ideas to Promote Your Brand to Tech Professionals in 2023

If you want to impress tech professionals, or any customers that use technology for work, then give them one of these gifts branded with your logo....

CLICK HERE »

What Our Customers Say

I really enjoyed the experience with BrandHK.

- Senior Marketing Manager, Fresenius Kabi

Nice company, nice staff, nice products and nice service. Products are popular among our global customers. Very happy to cooperate with such a great team!

- Microchip Technology Hong Kong

The team is friendly and professional, and always respond quick on my requests and queries.

- Edwards Lifesciences

Just wanted to email you in person and commend the work put in by Mr. Raymond Cheng. He is an exceptional salesperson & managed to help us very well. All the employees at my company LOVED the merch!

- Senior Business Development Manager, TOPO

BIG Brands Work with BrandHK

BASF
HILTI
Shell
Hertz
Estée Lauder
Morgan Stanley Asia Limited
SHURE
Teneo
Four Seasons
Du Pont
Clarius
EMI
HSBC
National Geographic
GAP
Thomson Reuters
Morgan Stanley
Expedia
Bostik
Invesco
Carlsberg
YWCA
UBS
ANZ
Hong Kong Japanese School PTA
Terratec
Exxon Mobil
Linklaters
REAP
EV CARGO
Clifford Chance
YMCA Christian Academy
now TV
CISCO
JP Morgan
China Daily
Mayer Brown
Merrill Lynch (Asia Pacific) Ltd
Hutchinson Telecom
SAP
Standard Chartered
TOPO
Maersk
Pacific Coffee
AWA Hong Kong
Nomura

Contact Us


  Need help? Contact our Sales Team!

  +852 2516 7944

  sales@brandhk.com

FAX:  +852 2792 0488

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Unit D 9/F Central House
270-276 Queens Road Central
Central
Hong Kong

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Terms and Conditions »

Prices are exclusive of setup, delivery and taxes. No taxes are applied in Hong Kong. Please note that lead times are exclusive of delivery or shipping time.
Prices and specifications are subject to change without prior notice.

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