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Our Triple Guarantee

BrandHK Moneyback Guarantee!

BrandHK stands by the quality of all items offered on the website.

  • In the unlikely event that you are not completely satisfied with your order, we guarantee to respond to any quality problems within 2 working days
  • We guarantee that if a product is defective we will replace it or, if this is not possible, we will refund your money
  • We guarantee all our USB chips for one year from the date of purchase

Please Note: This guarantee is applicable to garment orders only if they have been washed in accordance with our washing instructions. For items not shown on our website (special orders) our guarantee is to match the pre-production sample. Unless we specifically agree to match a Pantone colour exactly our guarantee extends to making a reasonable match only. Customers should inspect deliveries on arrival. Any problems should be notified to us immediately.

BrandHK On-Time Guarantee!

We know that you need your promotional gifts on time for your event or promotion. We guarantee to have your goods ready on the promised date or we will discount 10% from your order value.

Please Note: Our Sales Order with you will specify the date agreed. Any changes to this date must be agreed in writing between you and us. Changes to any order after we have started work will alter the promised delivery date. Extreme weather conditions, customs delays, or other Force Majeure circumstances may change the promised delivery date.

For orders delivered by courier we will guarantee the dispatch date as above. Whilst we cannot be responsible for delays in transit, we deliver all courier orders using our trusted global logistics partners so you can be assured your order is the best hands.

BrandHK Ethical Guarantee!

We are committed to sourcing only from factories that meet a minimum set of ethical standards. We define these standards as follows:

  • The factory will not employ children in any part of the manufacturing process.
  • The factory will not employ forced labour (e.g. convicts) in any part of the manufacturing process.
  • The factory will have good working conditions for employees: acceptable standards of cleanliness, hygiene and lighting.

Market Insights

Happy Labour Day! 8 Ideas for rewarding your team
Happy Labour Day! 8 Ideas for rewarding your team

BrandHK has a bunch of corporate gifts that will make your staff feel like the superstars they are....

CLICK HERE »
Battle of the Drinkware: CALYPSO vs S`WELL
Battle of the Drinkware: CALYPSO vs S`WELL

Flasks and travel mugs are really helping brands promote to customers. But which drinkware supplier is best for your brand?...

CLICK HERE »
The Dragon Boat Festival Returns to Hong Kong! 6 Tips to Make a Big Splash!
The Dragon Boat Festival Returns to Hong Kong! 6 Tips to Make a Big Splash!

With the right merch products and a solid branding strategy, you can make a lasting impression during the festival and beyond....

CLICK HERE »
RUGBY SEVENS SPECIAL: 5 Key Tips to Maximise Your Marketing During Sporting Events
RUGBY SEVENS SPECIAL: 5 Key Tips to Maximise Your Marketing During Sporting Events

Sports sponsorships are a great way for brands to gain exposure and recognition. We look at the opportunities for promoting your brand during the Rugby Sevens, whether you are an official sponsor or n...

CLICK HERE »

What Our Customers Say

I really enjoyed the experience with BrandHK.

- Senior Marketing Manager, Fresenius Kabi

The team is friendly and professional, and always respond quick on my requests and queries.

- Edwards Lifesciences

Ordered customised mugs for an event. They were of good quality, done professionally and delivered on time. Kudos to good service from the customer service rep, Raymond.

- ULI Asia Pacific

Just wanted to email you in person and commend the work put in by Mr. Raymond Cheng. He is an exceptional salesperson & managed to help us very well. All the employees at my company LOVED the merch!

- Senior Business Development Manager, TOPO

BIG Brands Work with BrandHK

Clifford Chance
UBS
YMCA Christian Academy
CISCO
HSBC
AWA Hong Kong
Terratec
EV CARGO
Mayer Brown
Expedia
Four Seasons
HILTI
Estée Lauder
JP Morgan
Bostik
Pacific Coffee
Nomura
Hutchinson Telecom
SHURE
National Geographic
Du Pont
Carlsberg
Exxon Mobil
Clarius
Linklaters
EMI
China Daily
Teneo
now TV
SAP
Standard Chartered
Morgan Stanley Asia Limited
Invesco
GAP
Hertz
Maersk
Thomson Reuters
BASF
HILTI
Morgan Stanley
YWCA
Shell
Merrill Lynch (Asia Pacific) Ltd
Hong Kong Japanese School PTA
ANZ
TOPO Solutions
REAP
Hong Kong Legal Walk

Contact Us


  Need help? Contact our Sales Team!

  +852 2516 7944

  sales@brandhk.com

FAX:  +852 2792 0488

WhatsApp   WhatsApp


Unit D 9/F Central House
270-276 Queens Road Central
Central
Hong Kong

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Terms and Conditions »

Prices are exclusive of setup, delivery and taxes. No taxes are applied in Hong Kong. Please note that lead times are exclusive of delivery or shipping time.
Prices and specifications are subject to change without prior notice.

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